Is a Credit card required at the time of reservation?
You will need to provide a valid credit credit card to guarantee your room, but will not be charged. You must present the card used for the reservation at the time of check-in for payment. See payment section below.
If you book an Advance Purchase rate, your card will be charged when you make the reservation.
ARE ANY SPECIAL RATES IF I BOOK DIRECT?
Yes. You will always get the best rate guaranteed by booking directly with O.Henry Hotel. In addition, we have an exclusive offer available online that you can unlock by clicking “Unlock O.Henry Hotel exclusive offers” or mention “private offers” when you call at 336-854-2000.
What time is check-in?
Standard check-in time is 3:00 pm.
What time is check-out?
Standard check-out time is 12:00 pm.
Is there an option for an early check-in?
You can contact the hotel for an early check-in, the option is based on availability.
Is there an option for a late check-out?
We can offer a complimentary late check-out of 2:00 pm based on availability.
When do I need to pay for the accommodation?
A method of payment must be provided upon check-in, any outstanding balance is made when you check-out.
Can I pay by credit or debit card?
Yes, we accept Visa, MasterCard, American Express, and any other major credit cards. Debit cards are accept and authorized for room, tax, and incidentals. Incidentals are released upon check-out but may take up to 5 to 7 business days for your bank to release the funds.
What is the minimum age required to check-in?
To check-in, the guest must be the age of 21 and provide valid identification.
Does O.Henry Hotel have Luggage Storage?
Yes, we are able to storage your luggage, complimentary, at any time.
What is the cancellation policy?
Non-prepaid bookings have the option to cancel by 6:00 pm the day prior to arrival. Cancellations or changes for Advanced Purchase bookings are not permitted due to a full, non-refundable deposit taken at the time of the booking.
IS O.Henry Hotel Pet Friendly?
While we know how fun traveling with your best friend is, we do not allow dogs or other pets at O.Henry Hotel with the exception of service animals.
What is the smoking POLICY?
The O.Henry Hotel is smoke-free, we look to provide our guest with a smoke-free environment. We have a Cigar(ette) Preserve just 75 feet to your right as you exit the revolving door off the lobby.
How many floors does O.Henry hotel have?
The hotel has eight floors.
How many rooms does O.henry Hotel have?
The O.Henry Hotel has 130 rooms.
How much is parking at the hotel?
Parking is complimentary.
Is transportation provided?
Please contact our front desk to make advanced arrangements for transportation.
Can I rent a car at the hotel or nearby?
Car rental is unavailable on at the hotel. There is a Hertz Car Rental located just five minutes from the hotel and the local airport, Piedmont Triad International, offers several car rental options. Learn more at https://flyfrompti.com/ground-transportation/.
Is complimentary breakfast included in my stay?
A complimentary hot a la carte breakfast is included in your stay. room service for breakfast is also available for a fee.
Is there complimentary Wi-Fi?
High-Speed Wi-Fi is complimentary. We also offer premium Wi-Fi available for a fee per day.
Is there an indoor/outdoor swimming pool?
O.Henry Hotel does have a seasonal outdoor swimming pool, open from 8 AM to 8 PM.
Are there restaurants at the hotel?
We also have two sister restaurants Print Works Bistro (French Bistro) and Lucky 32 Southern Kitchen (Upscale Southern), just 2 minutes away and we provide complimentary transportation and to the restaurants.
Where is the nearest gym to O.Henry Hotel located?
All NC gyms are to remained closed do to Phase II restrictions.
IS there dining and shopping in walking distance from O.Henry Hotel?
Yes, Friendly Shopping Center, open-air dining and shopping, is 0.5 miles away. We also offer transportation to and from, in our livery vehicles, for a small fee. Shops include local boutique, high end jewelry stores, and department stores such as Macy’s and Belk’s. Learn more about Friendly Shopping Center.